Question 1

What are your opening hours?

Accepted Answer

Mon-Thurs: 8am-7pm 
Fri & Sat: 8am-4pm
Sun: 10am-3pm

Question 2

What do I need to bring?

Accepted Answer

Just your dog! We provide everything else:
- Professional grade shampoo & conditioner
- Warm water
- Chamois towel
- Slicker brushes & combs
- Apron & Gloves
- Ear wipes
- Happy hoodies (ear protection for your dog)
- Doggy perfumes
- High velocity blaster dryer

Question 3

Can I use my own shampoo?

Accepted Answer

Yes - You're welcome to bring your own preferred or medicated shampoo.

Question 4

How does it work?

Accepted Answer

You can find a full guide on how the self service dog wash works on the "How it works" section of the website, if you have any questions you can also contact me using the details provided at the footer of the website below - I'm happy to help with any queries.

Question 5

I need to speak to you, how can I get in contact?

Accepted Answer

Contact details are displayed at the footer of the website (Down at the very bottom) You can also see a pin pointed map here to help you find us!

Question 6

Are the dryers safe for all dogs?

Accepted Answer

Yes- our dryers are high velocity, but temperature controlled. For puppies, senior dogs or anxious dogs please use the lower setting.

Question 7

Can I bring multiple dogs?

Accepted Answer

Yes - you can bring multiple dogs but please wash one dog at a time unless you have another adult helping. * Please note each additional dog will incur a £2 fee to cover the cost of products - additional dogs can be added onto your booking easily when you reserve your slot.

Question 8

Do I need to clean up afterward?

Accepted Answer

Feel free to have a clean up after your session is finished. Though this is not compulsory as facilities are disinfected and hair is cleaned by myself between each session.

Question 9

Can I bring an aggressive or reactive dog?

Accepted Answer

For safety, aggressive dogs must be muzzled and under control. For reactive dogs, try visiting during quieter times.

Question 10

Will there be an assistant on hand to help me wash my dog?

Accepted Answer

No - The dog wash is completely self service so unfortunately there wont be staff to help you out. However, on the "How it works" section of this website there is a guide which walks you through all the steps and makes the process simple and easy for you from beginning to end.

Frequently asked questions